05 / Blog

Practical thinking on business software.

Plain-English notes on software decisions, delivery and technical leadership.

Showing 85 to 96 of 109 software decisions articles

Page 8 of 10

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Technical advice

14 May 2026

What Does a Technical Adviser Do for a Business?

Understand what a technical adviser does, how the role differs from a developer or project manager, and when independent judgement is worth buying.

Construction crane between buildings representing build versus buy technology decisions

Build vs buy

12 May 2026

Build vs buy: how to make the right software decision

A practical way to decide when to build custom software, when to buy tools and when to stop adding complexity.

Person using a smartphone beside an open laptop at a desk

Customer portals

7 May 2026

Bespoke Customer Portal Development: What Should Customers Be Able to Do?

How to plan bespoke customer portal development around useful customer tasks, secure access, integrations, adoption and ongoing support.

High-angle view of a person using a smartphone beside an open laptop at a desk, representing the choice between mobile and browser-based software

App development

7 May 2026

Native App or Web App: Which Should Your Business Build?

Compare native apps, web apps and PWAs by device access, offline work, distribution, updates and long-term support before choosing what to build.

Glass retail staircase and customer area representing customer experience in technical strategy

Customer experience

5 May 2026

Why customer experience belongs in technical strategy

Good software direction starts with users, support pain, commercial goals and the reality of delivery.

A customer taps a payment card on a handheld card terminal at a shop counter

SaaS payments

30 April 2026

Stripe vs Paddle: Choose the Commercial Model Before the Checkout

A current Stripe versus Paddle comparison for SaaS businesses covering payment processing, merchant of record, tax, fees, checkout control, migration and support.

Two professionals pointing at printed proposal documents during a review meeting

Bespoke software

30 Apr 2026

How to Choose a Bespoke Software Development Partner

Learn how to compare bespoke software development partners, assess delivery risk and protect ownership before committing to a custom build.

A customer and member of staff discussing a request across a modern reception counter

Business portals

24 April 2026

Bespoke Web Portals: What They Improve and When to Build One

See how a bespoke web portal can connect customers, staff, suppliers, documents and workflow, plus the checks that decide whether custom software is justified.

A wall of numbered wooden mailboxes with several white letters waiting in one slot

Email deliverability

22 Apr 2026

How to Improve Email Deliverability Without Guessing

Improve email deliverability by fixing authentication, sender reputation, message streams, bounce handling and the evidence behind every important send.

Two people managing an online clothing store beside a laptop, stock and packing boxes.

Shopify development

18 Apr 2026

Shopify Store Build or Redesign: Which Does Your Business Need?

Learn when your Shopify store needs a focused redesign, a clean theme rebuild or a completely new build, and how to scope the change safely.

A carpenter carefully measuring material in a workshop, representing the planning and precision involved in bespoke software

Bespoke software

17 Apr 2026

Bespoke Software: Advantages, Disadvantages and When It Is Worth It

Compare the benefits, costs and responsibilities of bespoke software, with a clear test for deciding when a custom build is worth it.

Calculator, payment card and laptop on a desk, representing SaaS churn calculations and subscription billing

SaaS metrics

16 April 2026

SaaS Churn Rate: What It Measures and How to Reduce It

How to calculate customer and revenue churn, avoid misleading comparisons, find the causes behind cancellations and choose useful retention work.