05 / Blog
Practical thinking on business software.
Plain-English notes on software decisions, delivery and technical leadership.
Showing 85 to 96 of 109 software decisions articles
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What Does a Technical Adviser Do for a Business?
Understand what a technical adviser does, how the role differs from a developer or project manager, and when independent judgement is worth buying.

Build vs buy: how to make the right software decision
A practical way to decide when to build custom software, when to buy tools and when to stop adding complexity.

Bespoke Customer Portal Development: What Should Customers Be Able to Do?
How to plan bespoke customer portal development around useful customer tasks, secure access, integrations, adoption and ongoing support.

Native App or Web App: Which Should Your Business Build?
Compare native apps, web apps and PWAs by device access, offline work, distribution, updates and long-term support before choosing what to build.

Why customer experience belongs in technical strategy
Good software direction starts with users, support pain, commercial goals and the reality of delivery.

Stripe vs Paddle: Choose the Commercial Model Before the Checkout
A current Stripe versus Paddle comparison for SaaS businesses covering payment processing, merchant of record, tax, fees, checkout control, migration and support.

How to Choose a Bespoke Software Development Partner
Learn how to compare bespoke software development partners, assess delivery risk and protect ownership before committing to a custom build.

Bespoke Web Portals: What They Improve and When to Build One
See how a bespoke web portal can connect customers, staff, suppliers, documents and workflow, plus the checks that decide whether custom software is justified.

How to Improve Email Deliverability Without Guessing
Improve email deliverability by fixing authentication, sender reputation, message streams, bounce handling and the evidence behind every important send.

Shopify Store Build or Redesign: Which Does Your Business Need?
Learn when your Shopify store needs a focused redesign, a clean theme rebuild or a completely new build, and how to scope the change safely.

Bespoke Software: Advantages, Disadvantages and When It Is Worth It
Compare the benefits, costs and responsibilities of bespoke software, with a clear test for deciding when a custom build is worth it.

SaaS Churn Rate: What It Measures and How to Reduce It
How to calculate customer and revenue churn, avoid misleading comparisons, find the causes behind cancellations and choose useful retention work.
