Helping EPVS turn home energy evidence into clear validation decisions.

A renewable-energy validation can involve contracts, detailed quotes, calculations, survey evidence, energy bills and other supporting documents. Without one reliable workflow, missing evidence and unclear ownership quickly become difficult to manage.

The existing systems and dependencies were ageing and did not provide the features, security or hosting quality the operation needed. The work was not simply to digitise a form. It was to create a dependable case-management process around every submission.

Installers can create a validation, choose the product type, enter the customer and installation details, add relevant finance and insurance information, and upload the evidence needed for review.

The EPVS team works from the same record. They can see what was submitted, what is missing, who owns the validation, which status it is in and what has already been said or changed.

A validation can hold customer details, installation data, product type, payment information, finance parties, insurance details, contract values, files, notes, tasks, status changes and activity history.

When evidence is incomplete, EPVS can request more information and the installer can respond against the same record. Compliance calls can be logged there too. Once the review is complete, the workflow can move through to certificate generation and delivery.

ValidationHub connects submissions, evidence, decisions, customer checks and certification so the team has a dependable history of each case.

That makes the operation easier to understand and manage as work moves between installers and reviewers. The value is not a prettier admin screen. It is a controlled process the organisation can run properly.