05 / Blog

Practical thinking on business software.

Plain-English notes on software decisions, delivery and technical leadership.

Showing 109 to 120 of 188 articles

Page 10 of 16

Natural-colour photograph of a customer service team wearing headsets and working at laptops

CRM and AI

23 Mar 2024

AI CRM Personalisation: Turn Customer Data Into a Useful Next Action

See how AI can help sales and service teams respond with better context, plus the customer data, privacy controls and workflow boundaries it needs.

Two people managing an online clothing store beside a laptop, stock and packing boxes.

Shopify development

9 Mar 2024

Shopify Store Build or Redesign: Which Does Your Business Need?

Learn when your Shopify store needs a focused redesign, a clean theme rebuild or a completely new build, and how to scope the change safely.

Two business professionals reviewing a contract together before making a supplier decision

Bespoke software

29 Feb 2024

8 Questions to Ask a Bespoke Software Partner Before You Sign

Use eight evidence-led questions to compare bespoke software partners, expose delivery risk and protect ownership before signing a contract.

Small robot on a blue and purple background representing practical AI strategy

AI strategy

13 Feb 2024

How to use AI without turning it into another expensive distraction

Where AI can create practical value in operations, delivery and decision-making, and where it needs careful governance.

A customer taps a payment card on a contactless card reader at a shop counter

SaaS payments

11 Feb 2024

Best SaaS Payment Gateway? Choose the Model Before the Provider

Compare SaaS payment gateway models for UK businesses, including cards, Direct Debit, subscription billing, Merchant of Record, tax and failed payment recovery.

Hands arranging story planning cards across a wooden desk

AI search

29 Jan 2024

What Is llms.txt, and Should Your Website Use It?

Understand what llms.txt proposes, how it differs from robots.txt and XML sitemaps, and whether adding one is worth the maintenance.

An analogue clock beside a computer monitor on a wooden office desk

PHP development

28 Jan 2024

PHP Scheduled Tasks: Cron, Laravel and Reliable Automation

Learn how cron, Laravel scheduling and queues work together, with practical controls for overlaps, missed runs, time zones and recovery.

Business team comparing charts and information around a laptop during a software decision meeting

Software decisions

25 Jan 2024

Off-the-Shelf or Bespoke Software: Which Fits Your Business?

Compare spreadsheets, configured products, integrations and bespoke software using workflow fit, cost, control, risk and long-term ownership.

An organised warehouse aisle divided into clearly separated storage bays

Software architecture

21 Dec 2023

What Is a Modular Monolith? Building Clear Boundaries Before Microservices

Learn how a modular monolith separates business capabilities, data and contracts while keeping one application and a simpler deployment model.

A hand using a laptop surrounded by colourful notes during interface planning

Product design

4 Dec 2023

Why a Good Design System Saves More Than Design Time

See how a design system reduces repeated work, improves accessibility and supports lighter software without becoming another costly platform to maintain.

A corridor of server racks in a modern data centre, representing the infrastructure behind different types of web hosting

Web hosting

14 Nov 2023

Types of Web Hosting Explained: How to Choose the Right One

Compare shared hosting, VPS, dedicated servers and cloud platforms using the operational questions that should decide your choice.

Industrial control panel with pressure gauges, switches and indicator lights used as a visual metaphor for website and application monitoring

Application monitoring

9 Nov 2023

10 Website and App Monitoring Tools, and What Each One Is Actually Good At

Compare 10 website and app monitoring tools across uptime, synthetic journeys, error tracking, performance, logs and alerting before choosing a stack.